Error Code 5:

Symptoms & Causes

You run SONbuddy in ad-hoc mode from your device and after SONbuddy finish configuring, you may receive this error message. After you click OK, the application closes. This behavior is a result of installation failure. Windows failed to identify the SONbuddy driver as an intermediate driver therefore the SONbuddy driver was not bind to the specific network card.

Solution: Reinstall SONbuddy driver

1. Go to SONbuddy root directory C:/Program Files/Green Packet/SONbuddy for Windows XP.
2. Run UninstallSONbuddy.exe application to uninstall SONbuddy driver.
3. Reboot the device after uninstallation.
4. Restart SONbuddy to install the driver with the wireless network card plug in during the installation of driver.
5. Run SONbuddy.

Conclusion:

If this does not solve your problem please click Here to report.