"SONbuddy failed configuring WLAN network. Would you like to retry? If this error message continuously pops up, please first stop SONbuddy, then disable and re-enabled WLAN to solve this problem."

Symptoms & Causes

You start SONbuddy on your device and click OK to configure SONbuddy. During the configuration phase, you may receive this error message ans SONbuddy will still be able to continue after you click "Yes", but you are unable to see anyone under the BuddyList. This behavior can occur when SONbuddy failed to connect to the WLAN network selected.

Solution

If you are running SONbuddy with Windows XP Service Pack 1, please follow the steps below:

Step 1: Please open SONbuddy by clicking on the SONbuddy shortcut icon on your desktop

OR

Click on Start > All Programs > Green Packet > SONbuddy

Note:
If you have chosen to use the USB dongle/PCMCIA card that comes with the purchase of SONbuddy, then by default the 802.11g USB 2.0 Wireless LAN Adapter or IEEE 802.11g Wireless Cardbus/PCI Adapter will be selected if the adapter has been detected and installed in your device. Also please ensure that you have selected the Wireless interface card under the Network card table in order to build up an instant network.

Step 2: Click on the "Add Network" button. Step 3: From the pop up "Add New Network" window, enter your preferred network name into the Network Name text box, for instance "SONBUDDY" and WEP KEY is "1234567890". Step 4: Check "For Adhoc connection only" and click OK. Step 5: Click OK again to run SONbuddy

If you are running SONbuddy with Windows XP Service Pack 2, please follow the steps below:

Step 1: Prior to running SONbuddy, please make sure your Windows wireless connection is not showing a disconnected status (left figure) from the system tray, if so please open the Wireless network connection table and choose to select any available network or create a network to connect.

Step 2: After step 1, you should be able to see the wireless connection pop up message from the system tray as in the figure on the right.

Step 3: Please open SONbuddy by clicking on the SONbuddy shortcut icon on your desktop

OR

Click on Start > All Programs > Green Packet > SONbuddy

Step 4: Click on "Advanced Option" to start configuring SONbuddy.

Step 5: Go to the Connection Manager Page and select the network interface card from the table.

Note: If you have chosen to use the USB dongle/PCMCIA card that comes with the purchase of SONbuddy, then by default the 802.11g USB 2.0 Wireless LAN Adapter or IEEE 802.11g Wireless Cardbus/PCI Adapter will be selected if the adapter has been detected and installed in your device. Also please ensure that you have selected the Wireless interface card under the Network card table in order to build up an instant network.